GENERAL TERMS AND CONDITIONS OF SALE
LIMITATIONS OF LIABILITY
In no event shall Brennan Jacobs Inc or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits.
PRICES
Prices are subject to change without notice. Brennan Jacobs Inc is not responsible for typographical errors.
PAYMENT TERMS
Terms of payment are within Brennan Jacobs Inc’s sole discretion, and unless otherwise agreed to by Brennan Jacobs Inc, payment must be received by Brennan Jacobs Inc prior to Brennan Jacobs Inc’s acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by Brennnan Jacobs Inc. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. Brennan Jacobs Inc may invoice parts of an order separately. Orders are not binding upon Brennan Jacobs Inc until accepted by Brennan Jacobs Inc. Any quotations given by Brennan Jacobs Inc will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.
Use Tax Reporting Obligations
Unless otherwise specified on an order or quote, use tax may be due in connection with the purchase and delivery of tangible personal property to individuals and Businesses. Purchasers are required to file a use tax return if tax is due in connection with any purchase. Under many state laws, purchases are not tax-exempt merely because Brennan Jacobs Inc is not required to collect sales tax. Many state laws require purchasers to review untaxed purchases and, if any tax is owed, file the appropriate use tax return and pay any tax due. Many state laws require disclosure of the statutes for retailers to provide this use tax disclosure. In some states, the amount of Brennan Jacobs Inc sales into the state fall below thresholds set by the state or Brennan Jacobs Inc is registered to collect and remit sales tax in the state.
WARRANTY LIMITATIONS
Except as specifically set forth therein, Brennan Jacobs Inc makes no warranties, express or implied, and disclaims all other warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, and conformity to models or samples. Brennan Jacobs Inc is a distributor and does not warranty items. Warranties may be provided by certain manufacturers and may differ depending on the manufacturer. Manufacturers’ warranties for exported products may vary or may be null and void for products exported outside the United States.
Return Policy
- Customers must have authorization to return any product to Brennan Jacobs Inc. Customers must request an RMA (return material authorization) number from a Brennan Jacobs Inc Salesperson or Customer Service Representative. Please contact Brennan Jacobs Inc at 615.461.5152 fax at (615) 461-5152 or email at Service@Brennanjacobs.com to get a Return Material Authorization number.
- Customer has 30 days from shipment of material to request an RMA number. Possible warranty claims are an exception.
- Returned goods authorizations are valid for 21 days from the date of issuance.
- Any product sent to Brennan Jacobs Inc must be freight pre-paid unless approved by Brennan Jacobs Inc Customer Service Representative and noted on RMA Form. If freight is sent collect it will be refused.
- All items must be in new and unused condition. If product has been opened customer is subject to charges for inspecting the equipment. Customer is responsible for any reconditioning charges if applicable. Brennan Jacobs Inc reserves the right to return any products not in new and unused condition to the customer freight collect or at customer’s expense.
- The product must be returned in the original box to the destination advised by Brennan Jacobs Inc with the RMA number visible on the outside of the box. If material is sent without an RMA number the shipment will be refused. Customer is liable for all return shipping charges, and any additional charges such as storage.
- Custom and/or engineered products are non-returnable. Custom chain lengths (other than 10 feet -standard) on electric chain hoists are custom and a charge will be applied for the cost of the chain past 10 feet which is standard on the hoist.
- Restocking charges are set by our vendors. Typically, 20 percent is the restocking charge plus any freight or reconditioning charges. If additional restocking charges are required by our vendor, these will be paid by the customer.
- Brennan Jacobs Inc reserves the right; at their discretion to provide a refund via bank check in lieu of credit card refunds.
TITLE/RISK OF LOSS
Title to products and risk of loss passes from Brennan Jacobs Inc to you upon delivery to the carrier.
AMENDMENTS/APPLICABLE LAW
These terms and conditions may be amended at any time by Brennan Jacobs Inc. The laws of the State of Tennessee shall govern these Terms and Conditions.
Warnings
To Avoid Injury:
· Do not exceed Working load limit, load rating, or capacity.
· Do not use product to lift people or loads over people.
· Use only alloy chain for overhead lifting.
· Read and follow all manuals and safety precautions before using products.

