We offer 24/7 emergency response and a one hour response time guarantee for customers on a current inspection program. Once a request is received, we will be en route within one hour. Our goal is to minimize downtime while ensuring work is performed safely and correctly.
Will your inspections help us pass an OSHA audit?
Absolutely. We follow OSHA 1910.179 and applicable ASME B30 series standards and provide clear, audit-ready documentation to support compliance and internal reviews.
Do you carry or source the parts we need?
Yes. We stock common parts and specialize in sourcing hard-to-find or obsolete components quickly to avoid long delays and repeat downtime.
Can you work around our production schedule?
Yes. We coordinate around your downtime, shift schedules, or weekends to minimize disruption and keep your lines moving.
What if I’m already working with another vendor?
That’s common. Many of our clients switched after communication breakdowns, slow response times, or unclear reporting. We make it easy to transition and often work alongside existing vendors during the changeover.
All FAQs
Can you handle everything in-house, or do you subcontract?
We perform inspections, repairs, and modernization work with our own team. When needed, we also work with qualified subcontractors in addition to our personnel for specialized support such as rigging, mobile equipment operation, welding, or other services required to complete work safely and efficiently. This approach expands capability without sacrificing accountability.
Are your technicians certified?
Yes. Our technicians are trained on OSHA requirements and ASME standards and have deep experience with both modern and legacy crane systems.
What exactly do your inspections include?
Our inspections cover structure, hoists, controls, wire rope, brakes, limit switches, and related components. You receive a written report with clear priorities and actionable findings.
How do you price emergency versus planned work?
Emergency work typically carries a premium due to urgency and response requirements. Planned maintenance and service work is more predictable and cost-effective over time.
What if our equipment is old or outdated?
We regularly work with aging cranes. We offer modernization and upgrades to extend safe service life and improve performance without full replacement.
Is there a long-term service agreement or maintenance plan?
Yes. We offer service agreements with scheduled inspections, repairs, and support, tailored to your specific site and equipment.
What kind of warranty do you offer?
All repairs, modernizations, and new equipment installations include a one year labor workmanship warranty. We also work directly with manufacturers and suppliers on warranty-related issues so you do not have to coordinate between parties.
Do you support our specific crane model or brand?
Most likely. We work with a wide range of OEM and third-party equipment and are experienced with both common and complex crane systems.
Can you provide references from other plants?
Yes. We’re happy to connect you with other maintenance leaders who rely on us and have seen real results.
What’s the first step if we want to get started?
Start with a consultation. We’ll assess your equipment, identify risks, and provide a clear plan of action.
How do I know your recommendations are legitimate and not just upsells?
We provide documentation and walk you through the reasoning behind every recommendation. No pressure, just facts.
What makes you different from other crane service companies?
We focus on proactive, safety-first support with honest communication and full-service capability, from inspections and repairs to parts and modernization.
Do you offer rope scanning or non-destructive testing?
Yes. We offer advanced diagnostics such as wire rope scanning and other non-destructive testing methods to identify hidden issues. These services do not replace required monthly hook and wire rope inspections, but add deeper insight beyond visual checks.
Can you inspect our crane runway and structure?
Yes. We perform structural assessments and can identify issues with beams, runways, columns, and supporting structures.
How much longer will our crane last if we modernize instead of replace?
Modernization can extend crane life by 10 to 15 years, often at a fraction of the cost of full replacement, depending on condition and usage.
